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About AltNexusManagement consulting firms must establish credibility as a fundamental reason for concentrating on quality.

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About AltNexus

AltNexus is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to transform their businesses and digitally drive return on IT investment. Our Digital Infrastructure, Business Analytics, Cloud, Security & Emerging solutions enable our middle market, enterprise and government clients to take advantage of new digital revenue streams, various customer experience models, and the rich data insights generated by those interactions.

Our management consulting firm helps organizations address their technical debt and provide a foundation for future innovation. Our mission is to enable our clients to capture economic value from the digital transformation of their businesses by developing, implementing and managing best-in-class, cloud-ready, secure and agile IT Infrastructure solutions. We deliver this technology expertise through a full life cycle model of professional, organized, and support services, including strategy, consulting, implementation and design.

By investing in the future of IT solutions, we stay at the forefront of technology trends. And to ensure our clients have access to a wide range of technologies and cloud-based solutions, we partner with market leaders and emerging providers to bring our clients integrated, multi-technology solution stacks.

We employ Total Quality Management (TQM) as a business-wide, outcomes-focused approach based on making informed decisions using reliable data. We use TQM to assess and redesign processes, monitor performance, and use the outcomes to drive future improvements.

To achieve success in delivering quality solutions, we employ TQM to:

Assess existing customer satisfaction and requests

  1. Research and understand present and future customer needs; and
  2. Identify the main procedures by which the firm satisfies its clients’ requirements.

Create data-based solutions for delivering quality.

  1. Identify the primary issue areas in processes and reduce errors.
  2. Design services that satisfy client requirements.

Align the organization to a TQM approach.

  1. Assess current quality management systems being used.
  2. Communicate core values throughout the organization.
  3. Coach new team members on new processes and problem-solving techniques.
  4. Encourage every team member to lead by example.

Management consulting is primarily a trust-based industry because the outcome of the service is difficult to measure, and the results are not immediate. To deliver a quality service, our consulting firm must adhere to the industry’s technical standards and not only meet but exceed client expectations.


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